SHOP FAQ

Welcome, Starfleet explorers and intergalactic shoppers! Here’s everything you need to boldly shop where no one has shopped before.

 

Do I need to create an account to place an order?

• Stardate Simplification: No account is required to place an order, but you can create one to save your data logs for future missions.

Don’t see the item or customization you’re looking for? Want a bulk order discount?

• Open a hailing frequency at admin@galacticscientific.com, and our crew will explore all options to assist you.

What payment methods do you accept?

• We accept all Federation credits (major credit/debit cards) and PayPal—no need to barter with dilithium crystals.

 

Shipping and Delivery

Where do you ship?

• We ship across Australia via AusPost Standard and Express Shipping. You can track your shipment’s warp-speed progress through AusPost.

How quickly will my order ship?

• In-stock items leave our starbase (warehouse) within five business days.

Need interstellar shipping?

• No quadrant is too far! Contact admin@galacticscientific.com for international orders.

 

Return Policy
Encountered an issue with your order? Initiate a return or warranty claim by contacting us at admin@galacticscientific.com. Our crew will work at warp speed to resolve your concerns.

 

Live long and shop prosperously! 🛸